Operations Manager -Estes Chamber of Commerce:

Position Overview:
The Operations Manager is a pivotal role within the Estes Chamber of Commerce, overseeing daily operations, coordinating economic development initiatives, and fostering a thriving local business environment. This individual will support the Chamber’s efforts to promote economic vitality and community engagement, ensuring the Chamber serves as a central resource for businesses and residents.

Operations Management

    Work with Chamber President and Membership & Event Specialist on overall operations for both the Chamber of Commerce and Economic Development & Workforce Council. 

Chamber of Commerce: 

• Oversee day-to-day Chamber activities, including membership services, event planning, and communications.

• Manage budgets, financial records, and reporting to ensure fiscal responsibility and alignment with strategic goals.

• Supervise staff and volunteers, providing guidance and training.

• Maintain and enhance relationships with Chamber members, community stakeholders, and regional partners.

• Serve as a point of contact for Chamber inquiries and may represent the Chamber in public forums.

• Act as an advocate for local businesses and promote shopping local initiatives.

Economic Development & Workforce Council (EDWC):

• Work with Chamber President and Economic Development & Workforce Council (EDWC) to develop and implement Annual Operating Plan. 

• Collaborate with local government, business leaders, and community organizations to identify and pursue economic growth opportunities.

• Promote workforce development initiatives to align local skills with business needs.

• Seek out and manage grant opportunities to fund economic development projects.

• Be familiar with local economic trends and provide insights to guide community planning and development.

Operations:

• Maintain current knowledge of overall office policies, procedures and practices affecting all programs, activities and personnel. Develop and implement or propose procedures for the efficient operation of the office. 

• Oversee office technology such as printer/copier, postage machine, credit card machines, and phones

• Order office supplies as needed 

• Ensure ChamberMaster is current and update as needed

• Serve as a thought partner and sounding board for the Chamber President

• Serve as a liaison between the Chamber, EDWC, local government, and regional economic development organizations.

• Communicate the Chamber’s and EDWC mission and initiatives through public speaking, media appearances, and written correspondence.

• Coordinate with team on:

  • Social Media, weekly and monthly newsletters. 

  • Assist with planning, communication and facilitating of events and workshops

  • Assist with planning Alliance meetings – including communication, agenda preparation and meeting minutes

  • Assist with monthly Board and EDWC meetings, communication and meeting minutes

  • Call members as needed for renewal

  • Oversee and take the lead on the thank you process for members

  • Facilitating relationships with Chamber members and with EDWC investors

Qualifications:

• 3-5 years of experience in operations management or community leadership preferred. Economic Development experience is a plus. 

• Strong leadership and organizational skills with the ability to manage multiple projects simultaneously.

• Excellent communication and interpersonal skills.

• Proficiency in day to day and annual financial management

• Grant writing experience a plus but not a requisite

• Event planning experience helpful

Compensation and Benefits:

• Compensation range, $24 to $29 / hour

• Benefits package including 

  • Health insurance stipend - $200 to $400 monthly

  • PTO – 12 days annually 

How to Apply:

Interested candidates should submit a cover letter, resume, and three professional references to Colleen DePasquale, director@esteschamber.org by 1/10/25.

Please include “Operations Manager Application” in the subject line.